Legal notice

Name of company
Community Empowerment Scotland

Registered office
39 Anne Crescent

Lenzie

G66 5HB

Please see below for Terms of Use and Privacy Policy
 

TERMS OF USE

Welcome to the website of Community Empowerment Scotland Limited incorporated under the Companies Acts (Registration Number SC532157) and having our registered office at 39 Anne Crescent, Lenzie, Glasgow G66 5HB (“CES” or “we”, “our” or “us”). These terms of use (“Terms”) are provided to protect both you, other users of the website and us as the owner. Please read the Terms carefully before you use this website as by using this website you are deemed to accept them in full without modification or amendment. If you do not accept them you must leave the website immediately and you may not make use of any information or services we provide through it.

We reserve the discretion to amend these Terms from time to time, in each case with effect from the date on which the amendment is posted on the website. We recommend that you print and keep a copy of these Terms as they are a legally binding contract between you and us. You should check the website from time to time to review the then-current terms of use. If you continue to use the website you will be deemed to have accepted the changes to the Terms.

Please note that these Terms are for the use of website only and that if you purchase products or services from us additional terms will apply which will be notified to you at or prior to purchase.

Disclaimer

This website and its content are provided for general information only. Whilst we believe the materials on this website to be true and accurate as at the date of writing they are provided “as is” and we give no assurances or warranty regarding the accuracy, completeness or currency of any of the content. Your use of the information and materials on this website is entirely at your own risk. Nothing in this website constitutes financial, legal or other professional advice nor is it intended to be a substitute for these. It is your own responsibility to ensure that any information or services available through this website meet your specific requirements.

We do not warrant that access to this website will be uninterrupted or entirely error free. Whilst it is our policy to virus check documents and files before they are posted on this website we cannot guarantee that documents or files downloaded from this website will be free from viruses and we do not accept any responsibility for any damage or loss caused by any virus. Accordingly, for your own protection, you must use virus-checking software when using this website.

Copyright

This website is protected by copyright and database rights. Unless otherwise stated the copyright and all other intellectual property rights in all other material on the website (including without limitation photographs and graphical images) are owned by us or our licensors. Permission is given for the downloading and temporary storage of one or more of these pages for the sole purpose of viewing them on a stand-alone personal computer or monitor for your private use or for non-commercial research. Permanent copying or storage of any of these pages (or any part thereof) or the re-distribution thereof by any means (including publishing or incorporating them in any other website or electronic information or retrieval system) is not permitted without our prior written consent. In particular you are not allowed to modify any downloaded documents or related graphics nor use any graphics separate from the corresponding text. Nothing in these Terms constitutes a licence to use or copy any part of the website except as expressly provided for herein. All rights not hereby expressly granted are hereby reserved.

If you breach the terms of this provision your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from the website.

Your Use of The Website

You warrant to us that when using the website you will not:-

• Copy, alter, modify or delete any of its content

• Introduce any computer viruses, macro viruses, trojan horses, worms or anything else designed

to interfere with, interrupt or disrupt the normal operating procedures of a computer or to surreptitiously intercept, access without authority or expropriate any system, data or personal information; or

• Cause the website to be interrupted, damaged or rendered less efficient such that the effectiveness or functionality of the website is in any way impaired.

Use of this site by you for any purpose which may be unlawful in the United Kingdom or in your jurisdiction if you are located outwith the United Kingdom is strictly prohibited and you agree to keep us fully indemnified against any claims, losses, liability, damages or expenses arising out of misuse by you of any part of this website or of the information or materials contained in it.

Links

This website may from time to time provide links to, and content from, other Internet sites and resources. However given that monitoring the amount of information disseminated and accessible via those sites and resources is impractical and beyond our resources such information cannot be guaranteed to be accurate and up to date and is not endorsed by us. If you decide to access any third party websites linked to this website you do so entirely at your own risk.

Links by you to this website, and specifically framing or deep linking may only be permitted if you first obtain our express written consent and will be subject to such conditions as we may see fit to impose.

Liability

We expressly exclude liability and responsibility for any amount or kind of loss or damage (including without limitation any direct, indirect, punitive or consequential loss or damages, any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption and whether in delict or tort (including without limitation negligence), contract or otherwise) in connection with the use of this website or in connection with the use, inability to use or the results of use of the website, any websites linked to the website or material on such website including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the website or your downloading of any material from this website or any websites linked to the website.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, fraud, misrepresentation as to a fundamental matter or any liability which cannot be excluded or limited under applicable law.

Data Protection Use of data that you provide to us is governed by our privacy policy.

General Conditions

If we fail to exercise or delay in exercising any right or remedy under the Terms or by law, that will not constitute a waiver of our rights or remedy nor shall it prevent us from exercising that right or remedy in whole or in part in the future.

If any provisions of the Terms (or part of a paragraph or provision) is found by any court to be invalid, unenforceable or legal the other provisions shall remain in force.

Governing Law

This website is operated and controlled from the United Kingdom and the Terms and your use of this website are governed by and construed in accordance with the laws of Scotland and shall be subject to the nonexclusive jurisdiction of the Scottish Courts.

PRIVACY POLICY

This website (“the Site”) is owned and operated by Community Empowerment Scotland Limited incorporated under the Companies Acts (Registration Number SC532157) and having our registered office at 39 Anne Crescent, Lenzie, Glasgow G66 5HB (“CES” or “we”, “our” or “us”). We are committed to protecting the security and privacy of all personal information collected from you whilst providing a personalised service that keeps you up-to-date with issues and services that meet your individual preferences and needs. We therefore conduct our business in compliance with applicable laws on data privacy protection and data security.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our Site, you indicate your consent to the collection and use of such information in accordance with the following Privacy Policy.

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Information We May Collect From You 
 

We may ask you to provide certain information when you use our Site. We may also collect personal information from you when you communicate with us for any reason including by email, post or telephone and when we provide you with any of our Services. The information collected may include: 

• Details in relation to your identity such as your name where you purchase services from us or enquire about them or communicate with us in respect of them
• Contact details for communicating with you or responding to communications from you including your postal/e-mail address and phone number
• Transaction details about services you specifically request from us;
• Financial details in relation to any services you request including addresses for invoices and payment details;
• Profile details from documents you complete on-line or otherwise such as your user name, interests and your transaction history;
• Information that you provide to us in relation to participating in any of our services and which will include contact and identity details;
• Information from surveys and feedback forms in respect of any of our services you may have used;
• details of your visits to our website including but not limited to traffic data, location data,

weblogs and other communication data and the resources that you access or use and details of the technology and devices you use to access our resources.

The personal information we hold about customers and service users will be held solely for the following purposes:

• To communicate with you regarding any services you have purchased and to invite you to presentations and events (and to organise meetings with you) and to respond to any enquiries made or complaints raised by you;

• To make suggestions that may be of interest to you keeping you uptodate regarding our services and activities whether by newsletter, email, or otherwise;
• To maintain records of your use of our services and to administer and/or improve those services;

• To facilitate payments in respect of any purchases made by you;
• To comply with our regulatory and legal obligations;
• To establish, exercise or defend any complaints made by or against you or any claims or litigation process raised by either of us against the other including in respect of us resorting to debt recovery or enforcing our terms of business;
• For credit and identity verification and fraud detection;

• To administer of our website and business (including webhosting and support) and improve our services.

We are subject to the General Data Protection Regulation and the Data Protection Act 2018 as both are amended by the EU (Withdrawal) Act 2018 and the Data Protection, Privacy & Electronic (Amendments etc) (EU Exit) Regulations 2019 (said amendments being referred to as “UK GDPR”) and any amendments to either the GDPR or UK GDPR from time to time (both of which together with any further amendments from time to time are collectively hereafter called “the Data Protection Laws”).

Our legal basis under UK GDPR for processing your personal data will be either performance of a contract with you, legal obligation or that such processing is in our legitimate interests in respect of running our business including developing our services, ensuring security and performance of our website and informing our overall marketing strategy.

Given the nature of the services we provide it is extremely unlikely that we will require to collect any sensitive data about any individuals within any of the groups we have dealings. Sensitive data is personal information which includes your racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic or biometric data, or information concerning your health or mental wellbeing or sexual orientation. Where we do require to process such sensitive data to provide services to you we will notify you in advance and will request your express consent in writing to process such sensitive data unless there is some other legal reason which allows us to hold such data. For example, we may request dietary requirements where any event you attend that we are hosting is a catered event but in that case we will try to ensure where possible that we take details of numbers with special dietary requirements rather than names.

If you do not wish us to collect any of the personal information stated above, you should discuss this with us. We can explain the reasons for collection and discuss the consequences of not providing the information or of providing partial or incomplete information and the effect this may have on our ability to provide our services.

Sharing Your Information

 
We will not sell the personal information that we collect from you and will only use it for the purposes set out in this privacy statement. We may share your personal information with the following parties: -

• Service providers who provide us with IT and administration services such as our IT Support and back up provider and webhosting company;
• Other third-party service providers and suppliers such as venue owners and organisers we use in relation to activities and events that we plan (but only in relation to the specific activity or event you are participating in);
• HMRC and other regulatory authorities who require reporting of our activities by law;
• Professional advisers such as our lawyers, accountants, bankers, insurers, financial intermediaries or other consultants;
• Debt collection agencies for the purposes of credit control or recovery of any sums due by you to us; and
• Third parties to whom we sell, transfer or merge our business or any part of it;

All third parties with whom we share your data are required to protect your personal data, treat it confidentially and to process it in accordance with the law. Where we use third parties we will take all reasonable steps to ensure that they are GDPR compliant and in particular that: -

• they have adequate technical and other measures in place to ensure the security of your personal information;
•  that they only use it for specified purposes;
• That any employees or contractors who have access to the information are adequately trained and deal with it on a need to know basis only;
•  and that they act only in accordance with our instructions.

How Long Do We Keep Your Information?

We will only retain your personal information for as long as is necessary in line with the purposes for which it was originally requested or collected or where we are required to do so for some legal or reporting purpose.

In working out how long we retain personal data we look the type of personal data involved, the purpose of processing, how sensitive or confidential the data is and at legal and commercial considerations including any legal obligations we have. By way of example by law we are required to keep accounting records for six years after end of the year in which the last transaction occurred. This means that we will be required to keep some basic details for that purpose even although our relationship with you may be at an end. However, it should be noted that the requirement is basic details and therefore it is not legitimate to also keep information such as your preferences for that period of time.

If you have any questions relating to either retention periods or more require more detail on the purposes of processing or the specific reason or legal grounds, we are relying on for that processing then please contact us for additional information.

IP Addresses and Cookies 
 

This Site uses cookies to provide easier navigation around the Site and to gather anonymous analytics information. Cookies are text files placed on your computer to track visitor use of  websites, to compile statistical reports on website activity and to enhance the user’s experience by customising webpages. They do not contain any user specific information.

You have the right to choose whether or not to accept cookies and to set your own cookie preferences on your computer. All web browsers are different and to learn how to change your cookie preferences, check the "Help" menu of your browser. However if you do so, please note that some parts of the Site may not function properly and you may not be able to use this Site to its fullest.

Marketing Information

We may provide you with information on services that we may provide. This is regarded as marketing activity. We will only market to you where you have: -

• specifically requested marketing information from us; or
• Previously acquired similar services/goods from us; or
• Consented by way of ticking a box or opting in to receiving marketing from us.

If you have opted out of marketing, we will not send you any future marketing without your consent.

Each time we market to you we will always give you the right to opt out of any future marketing but would point out that you have the right at any time to ask us not to market to you at any time by emailing us at marion@communityempowermentscotland.co.uk rather than waiting on a specific opt out.

Security of Personal Data

 
We take information security very seriously.  Your information and records will be stored securely to ensure privacy of your personal data. We take all reasonable steps to ensure that there are technical and organisational measures of security in place to protect your personal data from unauthorised access to or disclosure of it, and against loss or accidental damage or unauthorised alteration of it. Staff handling your personal data are also adequately trained in relation to the legal requirements for handling personal data. These include robust procedures for dealing with breaches including incident reporting and notifying the Information Commissioner, and where appropriate you, of any breaches, the consequences of the same and the remedial action taken.

Where possible the information you provide us with will be held within the European Economic Area (“EEA”) or within the UK.

Overseas Transfers

Countries outside of the UK do not always have similar levels of protection for personal data as those inside the UK. The law provides that transfers of personal data outside of the UK is only permitted where that country has adequate safeguards in place for the protection of personal data.  Some types of processing may use cloud solutions which can mean information may sometimes be held on servers which are located outside of the UK or may use processors who are based overseas.

Where we use cloud-based services or third-party providers of such services and in either or both circumstances the data is processed outside of the UK that will be regarded as an overseas transfer. Before instigating an overseas transfer, we will ensure that the recipient country and/or processor has security standards at least equivalent to UK GDPR and in particular one of the following permitted safeguards applies: -

• The country in question is deemed to have adequate safeguards in place as determined by the UK Regulatory Authorities (which is the case in respect of transfers to countries within the EEA); or
• There is a contract or code of conduct in place which has been approved by the UK Regulator which gives your personal information the same protection it would have had if it was retained within the UK; or
• If the overseas transfer is to the United States, then we may only use US Providers that are part of a UK Regulator approved framework which obliges them to give your personal information the same degree of protection it would have had if it were retained within the UK and therefore has adequate safeguards.

If none of these safeguards exist, then we may seek your explicit consent for an overseas transfer. In line with your rights as an individual you are free to withdraw this consent at any time.

Your Rights 

You have rights as an individual which you can exercise in relation to the information we hold about you. These rights are:

• the right to restrict processing of your personal data;
• the right to rectification or correction of your personal data;
• the right to object to processing of your personal data;
• the right of erasure of personal data (also referred to the right to be forgotten);
• the right not to be subject to a decision based solely on automated processing or profiling;
• the right to transfer your personal data (also referred to as the right of portability)
• the right to withdraw your consent to processing your personal data; and
• the right of access to your personal data.

Additional information about these rights can be found on the Information Commissioner’s website at www.ico.org.uk/for-organisation/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you have provided consent and we are relying on that as the legal ground of processing your personal information and wish to exercise your right to withdraw that consent you can do so at any time by contacting us at marion@communityempowermentscotland.co.uk

Access to Personal Information

We try to be as open as we can in giving people access to their personal information. You can make a subject access request at any time about the personal information we process about you. Any request requires to be in writing and is not subject to any charges or fees. If we do hold any personal information about you, we will:

• give you a description of it;
• tell you why we are holding it;
• tell you who it has or will be disclosed to;
• the source of the information (if not you);
• where possible, the period for which it will be stored; and 
• let you have a copy of the information in an intelligible form

We will respond to a subject access request within 30 days. On occasion we may need additional information from you to determine your identity or help us find the information more quickly. Where the information you have requested is complex we may take longer than this but shall keep you advised as to progress should this be the case.

If you believe that any information we hold about you is incorrect or incomplete you should email us at marion@communityempowermentscotland.co.uk. Any information which is found to be incorrect will be corrected as soon as possible.

Complaints

We would prefer to resolve any issues or concerns you may have direct with you. If you feel you are unable to resolve matters by contacting us direct or are you are unhappy or dissatisfied with how we collect or process your personal information you have the right to complain about it to the Information Commissioner who is the statutory body which overseas data protection law. They can be contacted through www.ico.org.uk/concerns.

Contact 

Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to marion@communityempowermentscotland.co.uk

Changes to this Privacy Statement

We keep our privacy notice under regular review. This privacy notice was last updated on 12^th April 2021.